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Store Policies

Customer Care

Customer Service is our #1 Priority. If you have any issues with your order, please send us a message and we can help fix it right away. 

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Shipping

We try to get the orders out within 2 days, then shipping may take an additional 3-5 days (in usa). International shipping make take 2-4 weeks depending on your country. If you feel like your order may be lost, please send us a message! We will help fix the issue :)

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Privacy + Safety

We will never ever share any information that you use for this site. We use a third party system to collect/store name, email addresses and payment information.

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Wholesale 
We currently do not offer wholesale to the public.
If you are interested in wholesale, message us and we will see if we can accommodate your needs.

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Returns + Exchanges

We try to make returns + exchanges easy peasy!
You have 30 days from the time of purchase to create a return/exchange.
Items must be in original packaging.
Each situation is unique, so please email us if you would like to initiate a return/exchange and we can help you out.

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Licensing

Freebies: Any free downloads are NOT licensed for re-sale.
Personal use ONLY.

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Patches: You are allowed to buy the patches for re-selling

(example: if you make and sell upcycled items)

Please tag / credit us on your socials when sharing.

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Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

  • Facebook
  • Instagram
  • TikTok

© 2024 by Art by Jelly

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